Help Desk Hours*

Monday - Friday: 3rd period
Tuesday & Thursday: 7:45 - 8:10
​All Lunches
* Pass from Teacher Required

Student Help

Tips & Help

If you are a student and you want help, follow these steps:
1. Ask your teacher or a peer
2. Check the FAQs or tutorials on the page
​3. Visit the help desk in the media center

Keyboard not working: detach and reattach (may take a couple of times)

No available networks: restart Surface using the power button in the Windows menu

Slow programs: close out of any unnecessary apps and browser tabs

Battery losing charge: use airplane mode, decrease brightness (of both keyboard and screen), power down when possible

Teacher Help

Important Information

​If you are a teacher and you need help, follow these steps:
1. Check the FAQs and tutorials
2. Submit a ticket to Fulton County Help Desk by emailing servicedesk@fultonschools.org 
3. You may also contact the Spartech representative in your department

Any student checking out a Surface tablet must submit a Device User Agreement signed by parents and student. See the Spartech Help Desk in media center if you need assistance checking out a Surface tablet.

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